STICKETS – COOKIE POLICY

Last Updated: 10.12.2025

This Cookie Policy explains how STICKETS LLC ("STICKETS", "we", "our", "us") uses cookies and similar technologies on our website, mobile application, and related online services (collectively, the "Platform").

For information on how we process personal data, please refer to our Privacy Policy.

1. What Are Cookies and Why Do We Use Them?

Cookies are small text files stored on your device (computer, phone, tablet) by your browser. They help websites function properly, ensure security, and improve user experience.

STICKETS uses cookies to:

  • Enable secure login and account access
  • Facilitate ticket purchases, activations, and blockchain operations
  • Protect the Platform from unauthorized access and fraud
  • Remember necessary technical settings
  • Maintain basic functionality and performance

2. Types of Cookies We Use

Currently, STICKETS uses only essential cookies, but this policy includes future categories for transparency and compliance.

2.1. Essential Cookies (Required)

These cookies are necessary for the Platform to operate and cannot be disabled. They allow:

  • Logging in and maintaining a secure session
  • Accessing protected pages (account, tickets, resale dashboard)
  • Performing ticket activation and NFT-related actions
  • Fraud prevention and platform security
  • Remembering cookie consent decisions

Examples:

Cookie NamePurposeDuration
session_idIdentifies logged-in user sessionUntil session ends
auth_tokenAuthentication & secure accessUntil session ends
csrf_tokenProtects against unauthorized/forged requestsUntil session ends
consent_cookieStores your cookie preferences1 year

Without these cookies, the Platform cannot function properly.

2.2. Functional Cookies (Optional / Future Use)

Functional cookies improve user experience by remembering:

  • Language preference
  • UI or display settings
  • Saved filters or options

STICKETS does not currently use functional cookies. They may be added in the future.

2.3. Analytics Cookies (Future Use Only)

Analytics cookies help us understand how users interact with the Platform, such as:

  • Most visited pages
  • General usage patterns
  • Performance insights

These cookies will only be enabled if we introduce analytics tools such as:

  • Google Analytics
  • Mixpanel / Amplitude

Analytics cookies will require your explicit consent.

2.4. Marketing Cookies (Future Use Only)

Marketing cookies may be used for:

  • Personalized event recommendations
  • Measuring campaign effectiveness
  • Retargeting and promotional purposes

These cookies will only activate if STICKETS launches marketing tools and you consent.

2.5. Third-Party Cookies

Third-party cookies may be placed when:

  • You interact with embedded content (e.g., video, maps)
  • You authenticate via third-party providers
  • Future analytics or marketing tools are activated

Such cookies are governed by the respective third-party's policies.

Currently STICKETS uses no third-party cookies beyond those required for essential authentication.

3. How to Manage or Delete Cookies

You can delete or block cookies in your browser settings (Chrome, Safari, Firefox, Edge, etc.). Options typically include:

  • Deleting all cookies
  • Blocking third-party cookies
  • Allowing only essential cookies

Important: If you disable essential cookies, the Platform may not function properly — including login, ticket purchasing, resale, and event access features.

STICKETS currently uses essential cookies only.

A cookie banner will appear in the future when:

  • Analytics cookies are introduced
  • Marketing cookies are introduced
  • Third-party integrations require consent

When this occurs, users will be able to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie settings

Essential cookies cannot be disabled.

5. LocalStorage, SessionStorage & Similar Technologies

STICKETS may also use browser-based storage mechanisms such as:

localStorage

Used for:

  • UI settings
  • Language preferences
  • Caching visual elements

sessionStorage

Used for:

  • Temporary account session data
  • Temporary blockchain/wallet session continuity

These tools do not identify users unless combined with account login details.

We may update this Policy periodically. Updated versions will be published with a revised "Last Updated" date.

Your continued use of the Platform means you accept the updated Policy.

7. Contact Information

If you have questions about this Cookie Policy or want to learn more, you may contact us at:

  • Email: privacy@stickets.ge
  • Address: Georgia, Tbilisi, Vano Sarajishvili Street N32